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No tv picture. Audio was working but stopped. just a minute,

Customer Question
No tv picture....

No tv picture. Audio was working but stopped.

Technician's Assistant: What's the make and model of your tv? Have you had any issues with the picture before?

Just a minute

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No but model is un55hu8850. Can't get menu

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Started last night suddenly. Everything was fine and the screen went black

Technician's Assistant: Anything else you want the TV expert to know before I connect you?

I used to like the tv!

Submitted: 11 months ago.Category: TV
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Answered in 9 minutes by:
8/1/2017
TV Technician: Anthony_Infotech, Technician replied 11 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,262
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Verified

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Ask Your Own TV Question
TV Technician: Anthony_Infotech, Technician replied 11 months ago

So the sets OWN menu does not come up, can you see any visible light at all on the display even in a darkened room?

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