Facing TV Problems? Ask a TV Technician.
HelloWelcomeI am sorry you are having trouble here,I am presently reviewing your question be with you very soon.Anthony
When this issue happens what is the status of the lights on the front of the set please?as much info as you can about the lights particularly the lamp light and power-light as these are indicators as to the ailment of the set thanks let me know include color of the lights too please as well as if there is any blinking
Any pop up messages you may see are sent by the site not me, I am only available by chat myself (typing here)however if you take the phone call option another tech on the phone team may help