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70" Directors Series Mdl. 70VX915 Serial V5L00076, 11 years…

Customer Question
70" Directors Series Mdl...

70" Directors Series Mdl. 70VX915 Serial V5L00076

Technician's Assistant: What's the model number of your TV? How old is it?

11 years old

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Shorts out, turns off, will then after a few minutes restarts by turning it on with the remote.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

Has been doing it for months, at different intervals. Have replaced the lamp at least four times over the years but am not sure this caused the shorting out

Technician's Assistant: Anything else you want the TV expert to know before I connect you?

When it shorts out the red lights do not blink, the blue one does.

Submitted: 11 months ago.Category: TV
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Answered in 2 minutes by:
7/31/2017
TV Technician: Anthony_Infotech, Technician replied 11 months ago
Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 16,267
Experience: 20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

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TV Technician: Anthony_Infotech, Technician replied 11 months ago

When this issue happens what is the status of the lights on the front of the set please?as much info as you can about the lights particularly the lamp light and power-light as these are indicators as to the ailment of the set thanks let me know include color of the lights too please as well as if there is any blinking

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TV Technician: Anthony_Infotech, Technician replied 11 months ago

Any pop up messages you may see are sent by the site not me, I am only available by chat myself (typing here)however if you take the phone call option another tech on the phone team may help

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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