I have a Sony KDL 46XBR3 LCD
Digital TV, no picture , no audio
JA: Just to clarify, what's the exact model of your Sony? And can you guesstimate how old it is?
Customer: Serial #(###) ###-#### 2007
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: There is no picture to see the menu
JA: How long has this been an issue? What happened right before this popped up?
Customer: All of sudden one day this happen, nothing happened right before this.
JA: Anything else you want the TV expert to know before I connect you?
Customer: The television is in a warm room, does that have something to do with it?