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Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I would like to see amazon prime movies on my sony tv. They

Customer Question

I would like to see amazon prime movies on my sony tv. They are looking for a 5-6 character code
JA: What Sony model do you have? How old is it?
Customer: let me check. what is the best place to find out?
JA: The TV Technician will be able to walk you through that. Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I only watch netflix
JA: How long has this been an issue with your Sony? What happened right before this?
Customer: that works ok
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: TV
Expert:  Richard replied 2 months ago.

Hi there and welcome

Do you have the Amazon Prime App available on your TV? You see the app there?

Please let me know

Customer: replied 2 months ago.
I have the app on my sony tv
Customer: replied 2 months ago.
is this a scam? you already have my credit card information and charged me $5 and I don't have my situation answered???
Customer: replied 2 months ago.
why do you want me to pay $26 more?
Customer: replied 2 months ago.
This can't be a very difficult question??? Do you know the answer or not? just refund my $5 if you don't know
Customer: replied 2 months ago.
Are you still there?
Customer: replied 2 months ago.
Please refund my money.
Customer: replied 2 months ago.
Do you have a supervisor for me to talk with or is that going to cost a lot more?