How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

My tv norcent model pt4231 is turnning on you ear the sound

Customer Question

my tv norcent model pt4231 is turnning on you ear the sound in the backgroung but there is no picture in the screen how can i fix it my phone number is(###) ###-####
Submitted: 2 months ago.
Category: TV
Expert:  Aric replied 2 months ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 2 months ago.

I'm unavailable by phone but can assist you on this page. Offhand, it sounds like you're saying the TV sound is working, but the picture is not- is that correct?

Also, if you use the original Norcent remote and press MENU- will the TV's MENU display?