Facing TV Problems? Ask a TV Technician.
Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
What are you trying to cast to the TV?
An iPad? Android device? Laptop? something else?
I'm asking about the laptop that you are trying to connect to the TV - what make and model is it?
What operating system does it use?
I haven't heard back from you yet - please reply and let me know the make and model and operating system if you still need assistance with this.