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Pete, Electronic Engineer
Category: TV
Satisfied Customers: 18104
Experience:  Over 16 years of experience installing and repairing electronics.
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I need a connection on my tv to internet - it stopped, Need

Customer Question

I need a connection on my tv to internet - it stopped
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Need a connection to internet. It stopped
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu wors
JA: How long has this been an issue? What happened right before this popped up?
Customer: menu works but no connection on TV & sometimes on my computer
JA: Anything else you want the TV expert to know before I connect you?
Customer: thats it. Thanks Pearl W.
Submitted: 2 months ago.
Category: TV
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

What is the make and model number of your TV?

Do you use a wired or wireless connection?


Have you tried restarting your router?

If not, try restarting the router first, and let me know if that helps?