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I have an Emerson Flat Screen LED TV. The screen went blank…

Customer Question
I have an Emerson...

I have an Emerson Flat Screen LED TV. The screen went blank after watching it for 15 minutes or so and it has a chirping sound now. The sound is very low volume and steady.

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

Since last night.

Technician's Assistant: Do you plan on doing the work yourself?

It depends if its real complex or not.

Technician's Assistant: Anything else we should know to help you best?

I don't know.

Submitted: 11 months ago.Category: TV
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Answered in 5 minutes by:
7/29/2017
TV Technician: Mike G., Technician replied 11 months ago
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 8,441
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....

Do you have access to the tv right now?

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TV Technician: Mike G., Technician replied 11 months ago

What is the model number printed on the back of the tv?

How long have you had the tv / what is the approximate purchase date?

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Customer reply replied 11 months ago
Model No.: LF501EM5F. I bought in December 2014.
TV Technician: Mike G., Technician replied 11 months ago

Please try this:
-unplug the tv POWER cord from the wall outlet.

-disconnect all audio/video/hdmi/etc from the back of the tv.
-wait 3 full minutes then plug in the tv power cord and try to turn on.

-REPLY back here and tell me what happens.

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Customer reply replied 11 months ago
Still no screen and just chirping. Can not turn on.
TV Technician: Mike G., Technician replied 11 months ago

Since unplugging didn't help- I'm very sorry to say, this is going to be an internal failure that requires parts inside the tv be replaced. If you want to DIY, let me know and I may be able to help you with that here. Substantial electronics experience is required on your part. Otherwise I can help you locate a trusted local repair shop if you provide your zip code. Repairs can be around $250 give or take.

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TV Technician: Mike G., Technician replied 11 months ago

Did you get the message I just posted?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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