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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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LG 39LN5300 has no picture and the sound nothing but static,

Customer Question

LG 39LN5300 has no picture and the sound nothing but static
JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?
Customer: Yes.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: There is no picture so I'm not able to navigate to different sources/inputs.
JA: How long has this been an issue? What happened right before this popped up?
Customer: It happened a few months ago and debating if it is even worth paying someone to look at it and/or fix it. I do not know what happened right before this issue. I was not home.
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: TV
Expert:  Mike G. replied 2 months ago.

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....

Please reply back here when you see my message.

Expert:  Mike G. replied 2 months ago.

Are you having website difficulties preventing you from replying?