TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV
This answer was rated:

Tv is a plasma 8000 series, It recycles every 10 to 30

minutes when Its on cable...
Tv is a plasma 8000 series, It recycles every 10 to 30 minutes when Its on cable tv but not on Wifi.The power supply board was changed and the DVr box has been changed
JA: Just to clarify, what's the plasma television's exact make and model?
Customer: Samsung 60" p&n
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No just cable tv
JA: How long has this been an issue? What happened right before this popped up?
Customer: Off and on about 6 months . Nothing it just turn off for a second and the Samsung logo goes on and then the tv goes right back to the channel it's on
JA: Anything else you want the TV expert to know before I connect you?
Customer: A tv repairmen thought it was the main or master board that needs to be replace
Show More
Show Less
Ask Your Own TV Question
Answered in 2 minutes by:
7/29/2017
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7,645
Experience: 10 Years Audio Video Repair & Setup
Verified

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....

Who is your cable company? Do you use a cable company remote to change channels on a cable box/dvr, or do you use the samsung remote to change channels on the tv tuner?

Ask Your Own TV Question
Customer reply replied 5 months ago
Spectrum , use cable remote

Is the Spectrum box connected to the tv with HDMI ?

Ask Your Own TV Question

Appears site sent you a phone call offer. I did not send the offer.

I am not available by phone, but another expert may be.

In the mean time we can continue our chat.....

Ask Your Own TV Question

Is the Spectrum box connected to the tv with HDMI ?

Ask Your Own TV Question
Customer reply replied 5 months ago
it connected hdmi

Please try this:

-disconnect that hdmi cable from the back of the tv

-try to turn the tv on

-does the tv still shut off or does it stay on

-reply back here and let me know

Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7,645
Experience: 10 Years Audio Video Repair & Setup
Verified
Mike G. and 87 other TV Specialists are ready to help you
Ask your own question now
Electrotech2017
Electrotech2017, Audio and Video Technician
Category: TV
Satisfied Customers: 282
Verified
Phone call session started
Ask Mike G. Your Own Question
Mike G.
Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7,645
7,645 Satisfied Customers
Experience: 10 Years Audio Video Repair & Setup

Mike G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
No Display option in Comtrol Panel. Can't get an HDMI to
Can't get an HDMI to connect with TV. New problem. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,273 satisfied customers
HDMI port on Samsung is not picking up a signal from
HDMI port on Samsung is not picking up a signal from anything plugged into it. It seems that the port itself is loose and quite frankly I cannot afford to get it fixed at this time … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
321 satisfied customers
I purchased a hdmi cord as stated on the box it does not
I purchased a hdmi cord as stated on the box it does not plug into my tv what do I need to do now? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,652 satisfied customers
I have Hitachi plasma 42hdf52 with out HDMI port,what
I have Hitachi plasma 42hdf52 with out HDMI port,what converter do I use for streaming stick and how to connect to tv … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
No Signal” response for anything hooked to the HDMI
No Signal” response for anything hooked to the HDMI connectors. A coaxial antenna allows local tv & The Ethernet allows Netflix. No Roku. No Blu-Ray. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,652 satisfied customers
My denon receiver avr x3300w is not recognizing the hdmi
my denon receiver avr x3300w is not recognizing the hdmi input from my comcast cable box. it did for 6 months but now doesnt. the cable output is working as i hooked it directly to my epson video proj… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,652 satisfied customers
I have Panasonic Viera 65" Plasma TV. The HDMI board has
Hi, I have Panasonic Viera 65" Plasma TV. The HDMI board has failed the second time. The first time it was replaced under warranty. It's no longer under warranty. Where can I get it online? Can I trou… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
DVD not showing on any hdmi inputs but laptop with hdmi
DVD not showing on any hdmi inputs but laptop with hdmi cable works fine. … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
It keeps switching from hdmi 1 to hdmi 3 without me doing
it keeps switching from hdmi 1 to hdmi 3 without me doing anything … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
John,panasonic plasma tv th-42px600a hdmi in pc does not
John,panasonic plasma tv th-42px600a hdmi in pc does not work … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,273 satisfied customers
Hdmi port not working well. Pioneer plasma model pop4271HD
We would move the cable and it would work for a while then go out, so we would move the cable again and it would be ok for a while again. But now it is very hard to get to work. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
321 satisfied customers
My TV will not stay on HDMI 1. It will go to HDMI 2 or I can
My TV will not stay on HDMI 1. It will go to HDMI 2 or I can move it to HDMI 3. But I can't get a picture on HDMI 1. … read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Getting message INPUT SOURCE HDMI! HDMI 2 and. MSG shows up
Getting message INPUT SOURCE HDMI ! HDMI 2 and JA: What's the exact make and model of your television? And have you done any troubleshooting yourself? Customer: MSG shows up on screen INPUT SOURCE HDM… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
My Dell Plasma Tv won't resogniize The HDMI signal. The Tv
My Dell Plasma Tv won't resogniize The HDMI signal. The Tv reads no video input signal. What is the problem?Did you forget me and my Tv problem?… read more
Tim Nolan
Tim Nolan
TV Repair Center Owner
Associate Degree
17,254 satisfied customers
I have a Pioneer Plasma Pro-1130HD and hdmi ports 1 & 3
I have a Pioneer Plasma Pro-1130HD and hdmi ports 1 & 3 stopped working … read more
Jack
Jack
technician
factory trained engineer
2,159 satisfied customers
HDMI ports not working, It's a 50' Panasonic Plasma Viera,
Short power outage, cable provider had a 4 day outage about 5 weeks ago … read more
Mike G.
Mike G.
Technician
7,645 satisfied customers
Tv says it's on but no picture, HDMI etc 50 inch plasma, No
No picture hooked up to direct tv etc, worked forever … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
I have series 5 plasma tv. screen shows "HDMI" then "no
I have series 5 plasma tv. screen shows "HDMI" then "no signal. … read more
Mike G.
Mike G.
Technician
7,645 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x