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Just purchased a 4k blueray player and cannot get it work,

Customer Question
Just purchased a 4k...

Just purchased a 4k blueray player and cannot get it work

Technician's Assistant: Who makes your speaker or sound system?

Have a bose tv sound box

Technician's Assistant: What have you tried so far with your sound system?

I have not try the sound system

Technician's Assistant: Anything else you want the theater expert to know before I connect you?

It does not want to start the initial startup

Submitted: 1 year ago.Category: TV
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Answered in 6 hours by:
7/29/2017
TV Technician: Pete, Electronic Engineer replied 1 year ago
Pete
Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,645
Experience: Over 16 years of experience installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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TV Technician: Pete, Electronic Engineer replied 1 year ago

What is the make and model number of the BluRay player?

What type of cable connection are you using?

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TV Technician: Pete, Electronic Engineer replied 1 year ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Pete, Electronic Engineer
Category: TV
Satisfied Customers: 20,645
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Experience: Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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