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I have a Sony Bravia Model KDL60R550A that suddenly the

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I have a Sony...

I have a Sony Bravia Model KDL60R550A that suddenly the screen on the left side went black, you can still see lights on the background and I went into the menu and selected the light level to the maximum setting and you can see the entire screen with the movie playing in the background. It has good sound and you can change channels and go into netflix. But the screen is about 2/3 blotchy black. It also has four thin lines about an 1/8 inch running horizontal across the screen. any suggestions? Thanks Ray

Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Bravia?

No, nothing is attached to it now

Technician's Assistant: Was there a power outage recently?

No power outages lately

Technician's Assistant: Anything else you want the TV expert to know before I connect you?

I can't think of anything else

Submitted: 11 months ago.Category: TV
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Answered in 2 minutes by:
7/28/2017
TV Technician: Shahid, Technician replied 11 months ago
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,303
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
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Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

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TV Technician: Shahid, Technician replied 11 months ago

- Press menu/home button on TV remote to get menu graphics on screen.

Are the graphics also effected/ darker in that area of screen?

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