Facing TV Problems? Ask a TV Technician.
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Can you please remove the power to the TV (so unplug it from the power socket).
Then on the actual TV, hold the power button for 60 seconds then release.
Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Are you seeing any standby lights show at all on the TV?
You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it. Please ignore it and reply here to my last question I sent you please
It is the internal poweboard that has faulted, it is the only remaining cause for this
I am really sorry about this and you are going to have to return the TV to have this replaced. It will be covered by the warranty if this has not expired, and the replacement will be done at no cost to you.
I am really sorry about this, and if you have problems, or would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service by clicking one of the stars at the top of the page, then submit, that would be greatly appreciated.
If you need anything else, please let me know and please click one of the stars at the top of the screen then submit to rate my service