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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Sound and picture clear BUT red 1/4 inch vertical line on

Customer Question

sound and picture clear BUT red 1/4 inch vertical line on screen
JA: What's the model number of your TV? How old is it?
Customer: Model E502AR purchased 3/7 2013
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: menu work
JA: How long has this been an issue? What happened right before this popped up?
Customer: turned on set and appreared
JA: Anything else you want the TV expert to know before I connect you?
Customer: what is the input/menu you mentioned
Submitted: 2 months ago.
Category: TV
Expert:  Aric replied 2 months ago.

I'm reviewing your details and will reply shortly.

Expert:  Aric replied 2 months ago.

Where about on the screen is the line located (center of screen, left edge, right edge- 1/3 of the way in, etc.)?

Also what the site was asking was WHAT Inputs are connected to the TV (examples: cable box, DVD player, home theater system, etc.), and DO YOU have the same issue with ALL Inputs?

On the MENU portion of the question above, IF YOU use the ORIGINAL VIZIO REMOTE and press MENU-= is the MENU clearly OVER that line? Or is the line OVER the MENU?

Expert:  Aric replied 2 months ago.

Please view my reply and send one back too proceed.