Facing TV Problems? Ask a TV Technician.
Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.
1- Could you please get me the complete model number written on back cover or side panel of TV?2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
OK, do you get error ui-800-3 message when watch cable channel or run any particular internet app in TV?
In other words, when does the TV show ui-800-3 error?
OK - Have you tried to disconnect TV, Amazon firestick and cable box power cords from power outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?If not yet, please try it now and reply back with the result.