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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a samsung tv model number UN32J 5205 and i nede to

Customer Question

Hello i have a samsung tv model number UN32J 5205 and i nede to install a blue tooth apeaker how can i do this thank you so much
JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?
Customer: is new basically have a few monts
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes y try via blue tooth some how does not work
JA: How long has this been an issue? What happened right before this popped up?
Customer: is benn a few weeks
JA: Anything else you want the TV expert to know before I connect you?
Customer: no only i need to conect a external bluetooth speaker
Submitted: 2 months ago.
Category: TV
Expert:  Dan replied 2 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. Can you provide me the make and model of the speaker please?

Customer: replied 2 months ago.
samsung model # UN32J5205
Customer: replied 2 months ago.
JUST LEVE IT
Expert:  Dan replied 2 months ago.

Okay thank you. I believe that is the model of the TV. Can you give me the make and model of the speaker you are trying to connect?

Expert:  Dan replied 2 months ago.

You may disregard the Premium Service Offer for Remote Support. That is an automated popup initiated by the web site.

Expert:  Dan replied 2 months ago.

Still with me?

Customer: replied 2 months ago.
i do not ask for aditional charge of 33 dolars i need my money back
Expert:  Dan replied 2 months ago.

My apologies, but I am unable to contact you by phone at this time.

Customer: replied 2 months ago.
i need my money back 33 dolars
Expert:  Dan replied 2 months ago.

So do you want to discontinue the entire session?