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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I'm trying to add the Hallmark Channel to my Vizio smart TV,

Customer Question

I'm trying to add the Hall***** *****nel to my Vizio smart TV
JA: What Vizio model do you have? How old is it?
Customer: Where can I find the model number?
JA: The TV Technician will be able to walk you through that. Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Vizio model number M501d-A2R
JA: How long has this been an issue with your M501D-A2R? What happened right before this?
Customer: Don't understand. We are just trying to add a new channel to the smart TV. We have had the TV for 4 years.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No thanks.
Submitted: 2 months ago.
Category: TV
Expert:  Shahid replied 2 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 2 months ago.

Please reply here so I know you're receiving my replies.

Expert:  Shahid replied 2 months ago.

Please do not post duplicate question for the same issue and reply here to assist you.