Facing TV Problems? Ask a TV Technician.
Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Are you near the tv now?
When you plug in the POWER cord, does the power LED on the front of the tv come on or blink?
What is the model number printed on the back of the tv? If you can't get it, what size is the tv screen? Is it LED or LCD or Plasma or....
How long have you had the tv / what is the approximate purchase date?
Receipt not needed...
I'm very sorry to say, this is going to be an internal failure that requires parts inside the tv be replaced that will cost more than a new 25 inch tv. Keep in mind, a local repair shop won't tell you this, they will want to charge you $99 to come out and then hand you an estimate for more than the tv is worth. So coming here first saved you lots of time and money.
I know this is bad news but I really want you to be satisfied, so before I send the rating options, I want to know if you inclined to give me 5 stars for best service or if you need something more.
Note: You should not base the rating on the fact that your tv needs parts or services outside of our control.
2003... Tv's come with a 1 year warranty. You won't get any help from them. Good luck.
I apologize that you had to wait a while for a response.
Do you still need help with your issue?