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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Our surveillance system screen is not working, can you send

Customer Question

Our surveillance system screen is not working, can you send someone to fix it please, thank you.
JA: What's the model number of your TV? How old is it?
Customer: 721000A167, we purchased it in 2013
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No, no just this one
JA: How long has this been an issue? What happened right before this popped up?
Customer: For 2 weeks, it just turned off
JA: Anything else you want the TV expert to know before I connect you?
Customer: No that's all
Submitted: 2 months ago.
Category: TV
Expert:  Michelle-mod replied 2 months ago.
Hi:
I'm Michelle and I’m a moderator for this topic. It looks like your question may have been meant for a different company.
We, JustAnswer, match people with questions to Experts with answers in areas like Health, Pets, Computers, Taxes, Cars, Financial, Legal, Home Improvement and more.
Oftentimes, the Experts can help with a question like yours or I would be happy to try to assist you in finding the web address of the company you are looking for if you can confirm that for me.
Please let me know if you want to continue or cancel your question and I'm happy to further assist you.
Thank you,
Michelle~Moderator
Customer: replied 2 months ago.
I would like to continue
Expert:  Richard replied 2 months ago.

Hi there and welcome

Can you tell me please what you see on the screen of the system at the moment?

Please let me know

Customer: replied 2 months ago.
I would like to know why $33 have been charged if nothing was done
Expert:  Richard replied 2 months ago.

I ssee nothing regarding costs, you will need to speak to customer service for this please.

Customer: replied 2 months ago.
What is their number?
Expert:  Richard replied 2 months ago.

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