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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Samsung UN29F4000AF that has soun when connected by

Customer Question

I have a Samsung UN29F4000AF that has soun when connected by HDMI to my laptop, but the screen just went black
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: Samsung UN29F4000AF. Hold power button down 15 seconds, direct connect from my laptop to the HDMI1 port.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I cant see the menu because of blank screen. Are you AI or a real person?
JA: Yes, I'm a bot. I make the process of talking to the TV expert more efficient and affordable by asking basic questions. How long has this been an issue? What happened right before this popped up?
Customer: OK, just happended 30 minutes ago. Before it was working with video and audio, and then screen went black.
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: TV
Expert:  Shahid replied 2 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 2 months ago.

- Does screen glow/ show backlight when turn On TV power?