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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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2 HDMI inputs are not working, registered by email, yes only

Customer Question

2 HDMI inputs are not working
JA: What's the exact make and model of your television? And have you done any troubleshooting yourself?
Customer: registered by email***@******.***
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes only 2
JA: How long has this been an issue? What happened right before this popped up?
Customer: 4 weeks cable tv tech. came for service
JA: Anything else you want the TV expert to know before I connect you?
Customer: have changed HDMI cables no help
Submitted: 2 months ago.
Category: TV
Expert:  Anthony_Infotech replied 2 months ago.

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Expert:  Anthony_Infotech replied 2 months ago.

Can you please get me the model number found on the back of the set please?

Anthony