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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a UN46ES6500 3d smart tv and, I can't ge t the 3d to

Customer Question

I have a UN46ES6500 3d smart tv and, I can't ge t the 3d to work.
JA: Just to clarify, what's the exact make and model of your smart tv?
Customer: one moment please
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: model # UN46ES6500FXZA serial # Z4TF3CYCB02790W
JA: How long has this been an issue? What happened right before this popped up?
Customer: Since I recieved it last Friday
JA: Anything else you want the TV expert to know before I connect you?
Customer: Just help get my 3d to work please
Submitted: 3 months ago.
Category: TV
Expert:  Shahid replied 3 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 3 months ago.

- What video source is connected to TV to get 3D picture?