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Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Since morning it says update. I want to know how it takes to

Customer Question

since morning it says update. I want to know how long it takes to update.
JA: What's the model number of your TV? How old is it?
Customer: model code UN3EHS300 & SERIAL # ZSS3CSDA17149M. THREE AND HALF YEARS OLD. I KNOW ITS NOT A INTERNET PROBLEM. PLEASE HELP.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: YES TV MENU IS WORKING. NO PROBLEM WITH INPUTS. TECHNICIAN FRON WAVE BROADBAND WAS HERE AT MY HOME ON FRIDAY.
JA: How long has this been an issue? What happened right before this popped up?
Customer: SINCE TODAY IN THE MORNING
JA: Is there anything else the TV Technician should be aware of?
Customer: NO
Submitted: 2 months ago.
Category: TV
Expert:  Shahid replied 2 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 2 months ago.

- Have you tried to disconnect TV and cable box power cords from power outlet for 10 minutes to reset, replug back in, let cable box reboot that may take several minutes and check?
If not yet, please try it now and reply back with the result.