How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Anthony_Infotech Your Own Question
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 15006
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
Type Your TV Question Here...
Anthony_Infotech is online now
A new question is answered every 9 seconds

Have 32" screen ,picture about 26" wide how do I extend the

Customer Question

Have 32" screen ,picture about 26 " wide how do I extend the picture
JA: What's the model number of your TV? How old is it?
Customer: Model number D32hn-DO PURCHASED LAST xmas
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Have n ot tried anything to date
JA: How long has this been an issue? What happened right before this popped up?
Customer: Its my wifes TV when we got it I believe the picture was full width but shes not sure
JA: Is there anything else the TV Technician should be aware of?
Customer: no its a very good picture and color but not full width ,I don't believe shes messed with the remote
Submitted: 2 months ago.
Category: TV
Expert:  Anthony_Infotech replied 2 months ago.

I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.


Expert:  Anthony_Infotech replied 2 months ago.

First, reboot the Cable/SAT box by disconnecting it from power for 10 seconds and plugging it back in. Upon rebooting,
if the screen aspect is still incorrect, then look for the following buttons on the Cable/SAT remote:


HD Zoom
(#) symbol under the 9 key on the remote
Find any buttons with those labels and use them to attempt to correct the picture size. Let me know what happens.