How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

The clovCk on my set will not function on auto and shuts off

Customer Question

The clovCk on my set will not function on auto and shuts off on its owwn. The set turns off and does not return for about 8 hoursG
JA: What's the model number of your TV? How old is it?
Customer: It is from 2008. The model is LN46 or GA550p3FX2A
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Do you mean on other Sorces like HDMI 1 o 2. I have not tried that. It does not seem available. I set it manually and it stays for a few days then disappears.
JA: How long has this been an issue? What happened right before this popped up?
Customer: For about a year. I kept calling Comcast but it does not seem to be their problem.
JA: Is there anything else the TV Technician should be aware of?
Customer: I think you have the info that I can think of.
Submitted: 2 months ago.
Category: TV
Expert:  Pete replied 2 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 2 months ago.

Please confirm the full LN46 model number?