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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My tv has a tint, I'm not sure of the model. It's a smart tv

Customer Question

My tv has a green tint
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: I'm not sure of the model. It's a smart tv about 1-2 years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The menu work and I have the same problem in sources
JA: How long has this been an issue? What happened right before this popped up?
Customer: Today
JA: Is there anything else the expert should be aware of?
Customer: No
Submitted: 3 months ago.
Category: TV
Expert:  Aric replied 3 months ago.
Hello, we don't have any details of your equipment to help solve the problem. Can you please reply back with the brand and model number off of the back of the TV? Also what's connected to it? Is it a cable box, or something else?
Customer: replied 3 months ago.
Ok
Expert:  Aric replied 3 months ago.
Not sure what you're saying OK too- can you elaborate?
Customer: replied 3 months ago.
Un32j5205af is the model #
Customer: replied 3 months ago.
is it's connected to the cable box
Expert:  Aric replied 3 months ago.
Thank you. Can you check if you're using 5 different color RCA type cables between the box and the TV? If so then I know what is causing the issue.
Customer: replied 3 months ago.
Hello?
Expert:  Aric replied 3 months ago.
please don't double post as it pushed my reply off the page. Scroll up the page to see my last reply.
Customer: replied 3 months ago.
Never mind I'd like my money back
Expert:  Aric replied 3 months ago.
Okay, then you would need to handle that using the site help pages. I don't have any dealings with billing.
Expert:  Aric replied 3 months ago.
I will opt out now which means I am no longer involved in this dialogue.