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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Nothing. I am having an issue with my tv, The issue is with

Customer Question

Nothing. I am having an issue with my tv
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: The issue is with the cable box. The power snapped off for about 10 seconds this week, then came back. Since the, I have been unable to watch anything I have recorded.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: A few days. Unplugged everything for 5 minutes. - No Help
JA: Anything else you want the phone expert to know before I connect you?
Customer: This is not a Phone issue.
Submitted: 2 months ago.
Category: TV
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Is the issue with your cable channels, or the tv itself?
Can you see the tvs own menu screens?

Expert:  Nathan replied 2 months ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan