TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a Vizio XVT553SV with an Vizio light that illuminates…

I have a Vizio...

I have a Vizio XVT553SV with an amber Vizio light that illuminates on the front when plugged into the wall. It never flickers, but will not turn white when the power switch is pressed. Have performed a hard reset. Have the back of the TV off and have measured 5VDC on some pins out of the power board.

Technician's Assistant: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?

Six years old. Model: XVT553SV

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

No screen. No sound. No backlight.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

It had been on for about 15 minutes when it turned off by itself. No lightning or power outages lately.

Technician's Assistant: Anything else you want the TV expert to know before I connect you?

These are the voltage readings out of the power board that I've made: CN201 1, 2, 3 = 0. CN201 4,5 = 5VDC. CN202 1, 2, 3 = 5V. CN202 4-14 = 0. CN202 1-4 = 0.

Show More
Show Less
Ask Your Own TV Question
Customer reply replied 1 year ago
Made a few more measurements. On the Main Board, part 3655-0122-0150 made the following measurements relative to chassis ground: J2: pins 1, 2, and 3 = 5VDC. J2: pins 4-14 ~ 0 VDC. J20: pins 1-4 = 0 VDC. J4: pins 1-4 = 0 VDC. On the T-Con board, part 3655-004200147 (4C) took these measurements: CN4: pins 1, 2, and 3 = 0 VDC. CN4: pins 4-5 = 5 VDC.
Customer reply replied 1 year ago
The power board part number is *****
Answered in 2 hours by:
7/20/2017
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,323
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Ask Your Own TV Question

- What volt readings you get on pin-11 (Remote On-Off) of CN202 connector of power supply board while pressing power button on TV?

Ask Your Own TV Question
Customer reply replied 1 year ago
Let me check

Sure, take your time

Ask Your Own TV Question
Customer reply replied 1 year ago
0.002 when I press the on/off button and 0.002 when I release the on/off button.

Thanks for the info, this shows main board of TV isn't booting up due to internal failure thus no power up command at pin-11 available to turn On the rest of the TV. Replacement of main board in TV is needed at this point to fix the problem.

Ask Your Own TV Question

Please click following link to view main board image and part number info.. Vizio 3655-0122-0150 (0171-2272-3237) Main Board

http://www.shopjimmy.com/vizio-3655-0122-0150-main-board-for-xvt553sv.htm

Ask Your Own TV Question
Customer reply replied 1 year ago
OK. I see several vendors who claim that they can repair the main board. I'll turn to them next

Yes, that is an option to send the main board for repair to any vendor.

I hope these info will help. If you have any additional questions, feel free to ask. If you're satisfied, please rate me a 5-star at the top of your page so I can get credit of my work on website.
Thank you.

Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,323
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech
Verified
Shahid and 87 other TV Specialists are ready to help you
Ask your own question now
Customer reply replied 1 year ago
I see that ShopJimmy has bad odds of getting this board back in stock.
Customer reply replied 1 year ago
Thank you.

You're welcome, please use the main board part number to search/ google to see the price info that will help to make decision either get a new board or send this one for repair.

Thanks and wish you the best~

Ask Your Own TV Question
Customer reply replied 1 year ago
Thank you for the prompt diagnosis.

Much welcome!

Ask Your Own TV Question
Customer reply replied 12 months ago
I found a repair facility and confirmed the diagnostic steps with them. Upon receipt of the Main Board, however, they found that it was working properly. They said that with these symptoms, it is usually the Main Board that's defective, but not in this case. I'm now sending them the Power Board and the T-Con. Let's see what they find.

Thanks for info, it would be surprise if power board found defective. Let see how it goes.

Ask Your Own TV Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a tv technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Shahid Your Own Question
Shahid
Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 13,323
13,323 Satisfied Customers
Experience: I have been repairing electronic gear since 1993 as a qualified Sony tech

Shahid is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

3,022 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,457 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
We have a XVT553SV. When you plug it in, the Vizio light
We have a XVT553SV. When you plug it in, the Vizio light blinks on and off amber/white for a little over a minute and half. Then the "V" sign turns on in the middle of the screen for another minute an… read more
Mike G.
Mike G.
Television Repair Technician
Vocational, Technical or Trade Scho
1,674 satisfied customers
I own model xvt553sv,,,,, the vizio stays orange and will
I own model xvt553sv,,,,, the vizio stays orange and will not turn on. Thought it was the power board so we replaced it,,,, still remains orange. … read more
stevenl1469
stevenl1469
26 satisfied customers
My Vizio TV won't turn on. Power srip. Not for 2 minutes.
Not for 2 minutes. When I unplug then replug the Vizion on the front tuns on, color brown then fades out. Unpluged now. Waiting. … read more
Shahid
Shahid
Technician
High School or GED
13,323 satisfied customers
The TV poses on and the main screen comes on, it's a vizio
The TV poses on and the main screen comes on, it's a vizio so the big V, it stays on for about a minute, then turns off and the vizio at the bottom if the tv(like the power onnlight) flashes orang and… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
I have a vizio xvt553sv and it does not turn on. The vizio
I have a vizio xvt553sv and it does not turn on. The vizio logo on the bottom just blinks. I read a previous post of checking the main board cn202 connection for a 5 and 12. The first 2 pins check out… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Model LTJ550HJ05-C. Blinking power light, no picture, no
Model LTJ550HJ05-C. Blinking power light, no picture, no sound. Have replaced all three boards (PS twice), disconnected IR control cable. PS low voltage supplies turn on and off, HV ok. What is proble… read more
Shahid
Shahid
Technician
High School or GED
13,323 satisfied customers
XVT3D554SV WILL NOT POWER UP, AMBER VIZIO LIGHT WILL NOT CHANGE
XVT3D554SV WILL NOT POWER UP, AMBER VIZIO LIGHT WILL NOT CHANGE TO WHITE AFTER HITTING POWER BUTTON ON REMOTE OR ON TV… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
My vizio 55" xvt553sv will not power on. The "vizio" logo
my vizio 55" xvt553sv will not power on. The "vizio" logo goes through a cycle that flashes white to orange 24 times then a pause and repeats.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
VIZIO XVT553SV. LOGO LIGHTS UP AND THEN BLINKS ON AND OFF 24
VIZIO XVT553SV. LOGO LIGHTS UP AND THEN BLINKS ON AND OFF 24 TIMES, THEN REPEATS. NO PICTURE AND NO SOUND. DID THE POWER CYCLE THING= NO HELP. WHATS THE PROBLEM… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
Our Visio xvt553sv won't turn on. The orange logo is flashing,
Our Visio xvt553sv won't turn on. The orange logo is flashing, but does not turn white and the tv won't turn on. Which board would need to be replaced to fix this problem?… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have a vizio e552vl that when plugged into ac constantly
I have a vizio e552vl that when plugged into ac constantly clicks-the 5v standby tries to come up as well as the 12v and 18v but they never get very high and are constantly cycling with the click… read more
Jack
Jack
technician
factory trained engineer
2,164 satisfied customers
I have Sharp LC-40LE550U.It has no picture but the sound works.Two
I have Sharp LC-40LE550U.It has no picture but the sound works.Two times I changed power board and two times main board.No change. What could be the problem?When light with a spotlight on the screen t… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Panasonic Plasma HDTV Model#TC-P50G25 Serial Number:
I have a Panasonic Plasma HDTV Model#TC-P50G25 Serial Number: MC01090051 Manufactured Date: April 2010 And it will not turn on. When I supply power and press the power button on the TV I hear 2 relays… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
have a hitachi ultravision 47 inch model # ***** has sound
have a hitachi ultravision 47 inch model # ***** has sound but no picture. have replaced tcon board main board and av board nee ideas please… read more
Shahid
Shahid
Technician
High School or GED
13,323 satisfied customers
Hello, I was speaking to you the other day about my 32" Vizio
Hello, I was speaking to you the other day about my 32" Vizio tv, I had sent you some pics and then something had shorted out, I replaced the power board and now here is the problem: I replaced the po… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
344 satisfied customers
[email protected] for Anthony-infotech. yes a gave you a
[email protected] for Anthony-infotech. yes a gave you a rating on the westinghouse tv. also left a tip that did not show on my c/d acc. dont ask me why. however; got another ? vizio mod#vs420xvt1a no sn… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
My Vizio LCD TV is not turning on. The TV is connected to an
My Vizio LCD TV is not turning on. The TV is connected to an outlet but the screen fails to turn on when I click power. What could be the possible problems with the TV? How can I fix them?… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a Westinghouse LCD TV Model #LVM-37w1. It turns on,
I have a Westinghouse LCD TV Model #LVM-37w1. It turns on, shows the screen for 1-2 seconds and then shuts off. I took the back off and checked the voltages on the power supply (power supply is a Delt… read more
Chandan
Chandan
Self-Employed
Bachelor's Degree
10 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x