How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
13948492
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

I had sound last night and when I turned it on today I have

Customer Question

I had sound last night and when I turned it on today I have no sound
JA: What's the make/model of your device? How old is it?
Customer: JVC flat screen 60" 2 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Mute button on the remote, unplugged sound bar
JA: Anything else you want the electronics expert to know before I connect you?
Customer: sound bar wasn't working before the tv sound went out
Submitted: 9 days ago.
Category: TV
Expert:  Nathan replied 9 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Can you please get me the model number from the back of the tv?
What soundbar are you using?
Did the tv speakers work recently after the soundbar went out?