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Shahid
Shahid, Technician
Category: TV
Satisfied Customers: 11453
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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HOW DO I TURN OFF THE SYSTEM THAT POWER OFFS MY TV AFTER A

Customer Question

HOW DO I TURN OFF THE SYSTEM THAT POWER OFFS MY TV AFTER A FEW HOURS OF WATCHING?
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: model un55v6250af
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: serial nu 05l33ctj500332l about two months old
JA: How long has this been an issue? What happened right before this popped up?
Customer: happened right out of the box and all itt tells me to do is press one button on the remote to stop for a time3
JA: Is there anything else the TV Technician should be aware of?
Customer: I do not think so.
Submitted: 3 months ago.
Category: TV
Expert:  Shahid replied 3 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 3 months ago.

- What exactly the message appears on screen to press a button on the remote?

- Could you please get me the complete model number written on back cover or side panel of TV?

un55v6250af is invalid number.

Customer: replied 3 months ago.
un55k6250afxza
Expert:  Shahid replied 3 months ago.

Thanks for TV model number info, please reply on other info-request..

- What exactly the message appears on screen to press a button on the remote?

Customer: replied 3 months ago.
I cannot give you the exact message because it says on the screen for a short t ime
Expert:  Shahid replied 3 months ago.

OK, it seems TV has been set on timer mode that should be turn Off.

Please press Home button on TV remote to get menu screen, go to Settings option then go to System then Time then Sleep Timer and set it Off.

Please reply back with the result.