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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14657
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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My tv flickers then shuts off, getting that info now, Model

Customer Question

my tv flickers then shuts off
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: getting that info now
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Model number LF501EM5F. I purchased it in Nov. 2015. Did not try all sources
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just started last SUnday
JA: Anything else you want the TV expert to know before I connect you?
Customer: Havent had any problem with it prior to last Sunday. It is hooked to a direct tv box
Submitted: 8 days ago.
Category: TV
Expert:  Anthony_Infotech replied 8 days ago.

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Expert:  Anthony_Infotech replied 8 days ago.

When the set shuts off what exactly happens with the power-light on the front of the set?does it blink?does it change color?let me know please

Customer: replied 8 days ago.
I turned it on. It didn't turn off but still flickers, Changed HDMI sources and still flickers. Picture and volume are both clear except for the jumpiness
Expert:  Anthony_Infotech replied 8 days ago.

Do this first>>

Please reboot any satellite or cable box you may be using by un-plugging the box from wallpower wait 5 mins then re-plug back in again do the same with the TV at the same time, let everything boot back up (usually 3 to 5 mins) then let me know if anything changes please

Anthony

Expert:  Anthony_Infotech replied 4 days ago.

How is this working out please?

Anthony