Facing TV Problems? Ask a TV Technician.
Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Please tell me what all you have connected to the tv:
-surround sound/sound bar
Ya, I did not send the phone call offer, the website does that automatically.
I am not available by phone, but another expert may be.
In the mean time we can continue our chat.....