Facing TV Problems? Ask a TV Technician.
HelloWelcomeI am sorry you are having trouble here,I am presently reviewing your question be with you very soon.Anthony
So the power-light in the front of the set is it lit as though the set is ON?
If so can you see any visible light at all on the display?even in a dark room any feint light
Any pop up requests you may see are generated by the site not me, one may be for a phone call, I am not available by phone myself today however if you chose this option it will go to the phone team to be assessed and you may receive a call, I am only in the chat mode today (texting here)