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Pete, Electronic Engineer
Category: TV
Satisfied Customers: 17287
Experience:  Over 16 years of experience installing and repairing electronics.
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My hisense tv is 4 yrs old I get great tv watching through

Customer Question

My hisense tv is 4 yrs old I get great tv watching through telstra stream but when watching dtv it has perfect picture but goes black after 10 min still has sound
JA: What's the make and model of your tv? Have you had any issues with the sound before?
Customer: Hisense 50"
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menus works while tv is going. And can get it while watching telstra stream
JA: How long has this been an issue? What happened right before this popped up?
Customer: Perfect right up yo yesterday
JA: Is there anything else important you think the TV Technician should know?
Customer: No that's it when I turn it off and turn it back on the picture is perfect for another 10 min
Submitted: 10 days ago.
Category: TV
Expert:  Pete replied 9 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 9 days ago.

When the display goes black can you still see the on-screen menu?

Expert:  Pete replied 8 days ago.

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.