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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have 42 smart tv and i cant get the screen to get full

Customer Question

i have 42 smart tv and i cant get the screen to get full size 100%
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: rca sld40a45rq less then 2 yrs
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes it works and no
JA: How long has this been an issue? What happened right before this popped up?
Customer: about a month it was after i reset my satilite
JA: Is there anything else important you think the TV Technician should know?
Customer: the same channels i had a full sreen i only have 16.9 is the screen size is on auto
Submitted: 3 months ago.
Category: TV
Expert:  Mike G. replied 3 months ago.

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....

Expert:  Mike G. replied 3 months ago.

Who is your satellite company?