WE have a Samsung Plasma tv
, all was working fine, all of a sudden we wen to turn it on last night and it keeps saying no signal, but he screen works fine because we cans till watch DVD's. I cannot seem to access the D Menu, when i press it on the remote it says its unavailable so I cannot even tune the channels.
JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?
Customer: I cannot even access the settings to do a factory reset. Can you help??
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes i can get to the yes i can access tv menu
JA: How long has this been an issue? What happened right before this popped up?
Customer: Only last night, Satruday night we were watching tV all was fine. We turned it off befoer we went to bed, last night we turned the tv on to find all channles were gone and juts a message saying no signal
JA: Is there anything else important you think the TV Technician should know?
Customer: No not that i can think of, tv was working fine