Facing TV Problems? Ask a TV Technician.
Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....
Can you please get the model number off the sticker on the back of the tv? the number you gave is not a model number. Let me know if getting the model number is ***** problem for you.
Are you having website difficulties preventing you from replying?
Please try this:-unplug the tv POWER cord from the wall outlet.-wait 3 full minutes then plug in the tv power cord and try to turn on (preferably using the button on the tv not remotes).
REPLY back here and tell me what happens.
Did you get the message I just posted?
Have you tried what I suggested yet?