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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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On but no picture or sound? Its an older model. LN32B540P8D,

Customer Question

on but no picture or sound?
JA: What's the model number of your TV? How old is it?
Customer: Its an older model. LN32B540P8D
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No it doesn't
JA: How long has this been an issue? What happened right before this popped up?
Customer: Just turned it on and nothing happened. Was working fine the night before.
JA: Is there anything else important you think the TV Technician should know?
Customer: thats it
Submitted: 1 month ago.
Category: TV
Expert:  Aric replied 1 month ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 1 month ago.

Note that the site will send you a phone call offer- that is NOT from me. It is sent without my consent and I am not available by phone. To see MY REPLY, "X" out of the offer and view the page that we have been typing on. Also note that any offers for subscriptions or promotions are NOT something I am privy to. I am an independent tech and am only paid with a positive rating for my service.

Expert:  Aric replied 1 month ago.

Does the power button respond as normal- turns the power light on and off? Also does the screen light up when you turn the TV on (lights up slightly lighter than if the set were off)?

Expert:  Aric replied 1 month ago.

Are you there and do you need help?