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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Unable to get netflix, It's a D24-D1, No, the problem just

Customer Question

unable to get netflix
JA: What's the model number of your TV? How old is it?
Customer: It's a D24-D1
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No, the problem just happened last night. We get TV via cable and that works fine.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I don't remember anything in particular happening.
JA: Is there anything else important you think the expert should know?
Customer: Does the tv have to access Netflix via WiFi?
Submitted: 4 months ago.
Category: TV
Expert:  Shahid replied 4 months ago.

Hi, my name is ***** ***** I will do my best to help you today. To make sure I don’t miss anything, please give me a minute to review your question.

Expert:  Shahid replied 4 months ago.

This model has builtin Wi-Fi & Ethernet Connectivity for internet.

Is the TV connected to your wifi router and have you tried to run any other builtin internet app to see if it works?