Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.
Reply back with the following:
1) Model Number off back of TV.
2) Age of set.
3) What is connected (cable box, etc.)?
4) If you use the SONY remote and pull up menu- is menu color off too?
Okay there are no specifics posted to allow me to help. I will opt out.
Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
Do you have anything else connected to the tv (or that you could connect) to test further, something other than dish, such as a dvd player, games, apps, etc?Most tv wall mounts will tilt or rotate enough to allow you to see the model on the back if you can please look for that.