How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

TV was on, it went out, red button (standby led) started

Customer Question

TV was on, it went out, red button (standby led) started flashing. Turning off and restarting resulted as before.
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Sony, 2009, LED digital color tv, KDL-40VE5
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just started last night, tried turning it on and light turned at once to red
JA: Anything else you want the electronics expert to know before I connect you?
Customer: don't think so, thank you
Submitted: 2 months ago.
Category: TV
Expert:  Jack replied 2 months ago.

Hello, My name is ***** ***** I'll be helping you with this.
I am reviewing your question and will post again momentarily.
Please send me a hello in the mean time so i know you can see my reply ?

Expert:  Jack replied 2 months ago.

While the light is blinking att the front , does it take short pauses ?

For example 4 blinks/pause/4 blinks and so on ?

By the way , the phone and other offers are automated by the website , not sent by me