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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Driect tv box is programed for a Toshiba and we have a

Customer Question

driect tv box is programed for a Toshiba and we have a Samsung and can't get the boxed to sink with Samsung
JA: Has your Samsung done this before? And can you guesstimate how old it is?
Customer: We just bought the Samsung today
JA: How long has this been going on? What troubleshooting have you tried?
Customer: my husband has been trying to set it up for a couple hours. I don't know what he has tried
JA: Anything else you want the electronics expert to know before I connect you?
Customer: not that I can think of.
Submitted: 4 months ago.
Category: TV
Expert:  Nathan replied 4 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Are you not able to get any picture/sound on the samsung from the dtv box?
Or is the issue with your dtv remote not operating the tv?