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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My 8 yr old 21" Haier TV has sound & a black screen. What do

Customer Question

My 8 yr old white 21" Haier TV has sound & a black screen. What do I do? I Love this white TV! Thank U
JA: What's the make and model of your tv? Have you had any issues with the sound before?
Customer: My model is. HL22FW1. I have never had any issues before last nite. When I turn on TV I get a picture & sound for 20 seconds, then only sound & a black screen. I am single & Reallyneed ur help! Thanx
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: All I know is my Comcast remote. Tell me what to do?
JA: How long has this been an issue? What happened right before this popped up?
Customer: Last nite was the first time. No storms, really nothing different.
JA: Is there anything else important you think the TV Technician should know?
Customer: Do u think it is my TV? I have Comcast coming Tues. have U ever had this problem before?
Submitted: 3 months ago.
Category: TV
Expert:  Jack replied 3 months ago.

Hello, My name is ***** ***** I'll be helping you with this.
I am reviewing your question and will post again momentarily.
Please send me a hello in the mean time so i know you can see my reply ?
By the way , the phone and other offers are automated by the website , not sent by me