TV

Facing TV Problems? Ask a TV Technician.

Ask an Expert,
Get an Answer ASAP!

TV

Sony bravia smart tv ear and hdmi port one input just

Customer Question
sony bravia smart tv ear...
sony bravia smart tv ear jack and hdmi port one input just stopped working
JA: Just to clarify, what's the exact model of your Sony? And can you guesstimate how old it is?
Customer: two years old
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: no just the ear and hdmi one imput
JA: How long has this been an issue? What happened right before this popped up?
Customer: just started a week ago
JA: Is there anything else the TV Technician should be aware of?
Customer: no none
Submitted: 7 months ago.Category: TV
Show More
Show Less
Ask Your Own TV Question
Answered in 5 minutes by:
5/26/2017
TV Technician: Aric, Technician replied 7 months ago
Aric
Aric, Technician
Category: TV
Satisfied Customers: 45,757
Experience: 15+ years in the field. Owner of AV Installation, OEM and Repair company
Verified

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Ask Your Own TV Question
TV Technician: Aric, Technician replied 7 months ago

What's the model number off the back of the Sony set and are you looking to fix this yourself or?

Ask Your Own TV Question
TV Technician: Aric, Technician replied 7 months ago

Did you need assistance with something today?

Ask Your Own TV Question
Customer reply replied 7 months ago
KDL-60w630b
TV Technician: Aric, Technician replied 7 months ago

Thanks. And are you looking to fix this yourself or?

Ask Your Own TV Question
Customer reply replied 7 months ago
What is the response ?
TV Technician: Aric, Technician replied 7 months ago

Thanks. And are you looking to fix this yourself or?

Ask Your Own TV Question
Customer reply replied 7 months ago
Answer now or just refund my money now
TV Technician: Nathan, Installer replied 7 months ago
Nathan
Nathan, Installer
Category: TV
Satisfied Customers: 27,353
Experience: Custom home theater installer, authorized dealer top brands.
Verified

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

I'd be happy to help you with this, but please understand that this is a conversation requiring back and forth communication to gather details, diagnose, and troubleshoot. Do you wish to continue?

If so, please tell me what you have been connecting to the headphone jack and to hdmi1, as well as please try testing that same device on another hdmi port and let me know if it works on hdmi2, hdmi3, etc.

Ask Your Own TV Question
TV Technician: Nathan, Installer replied 7 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

Ask Your Own TV Question
Ask Louie Your Own Question
Louie
Louie
Louie, Technician
Category: TV
Satisfied Customers: 2,950
2,950 Satisfied Customers
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Louie is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I'm screaming your praises!! WOW! I plugged my TV in and bammo! The picture came on bright and beautiful. What a relief! YOU saved me some money and headache.

VMUnited States

I love this site! $9 instead of a repairman or new/used frig can't be beaten. This older woman will worry less now that she knows about this site. Bless you all.

WindyUSA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Louie

Louie

Technician

2,950 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Rod

Rod

TV & Communications Sys Repair

2,355 satisfied customers

FCC Commercial License, Previous owner of Electronics Repair shop, 40+ years in electronic systems.

Steven

Steven

Technician

1,429 satisfied customers

Ma. Master Technician Lic. Authorized Warranty Support.

euro-pro llc

euro-pro llc

Technician

1,128 satisfied customers

20 years in TV repair,certified by all major brands- Sony,Samsung, LG,Toshiba, Panasonic, RCA,

Daniel

Daniel

Electrical Engineer

1,072 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Conrad

Conrad

Technician

946 satisfied customers

Training on many types of consumer electronics, training on Sony Samsung and JVC

Neil

Neil

Technician

803 satisfied customers

More than 10 years experience repairing TV's and electronics equipment.

< Previous | Next >

Related TV Questions
I have problem with calibration Hdmi for samsung smart tv.
Second opinion] I have problem with calibration Hdmi for samsung smart tv … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,123 satisfied customers
Is a Model EPS44R2-16 a Smart TV that will connect to the
Is a Model EPS44R2-16 a Smart TV that will connect to the internet? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
I bought a visio smart TV and turned it on for the first
I bought a visio smart TV and turned it on for the first time and there are cracks that appear on the screen. What does this mean? … read more
Aric
Aric
Technician
45,757 satisfied customers
Im trying to connect my new smart tv and I have no sound.
Im trying to connect my new smart tv and I have no sound … read more
Aric
Aric
Technician
45,757 satisfied customers
Screen went black 5years old smart tv 40" Hdmi cable. Bottom
Screen went black 5years old smart tv 40" JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? Customer: Hdmi cable JA: Was there a power outage recently? C… read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
My Smart TV will not connect wirelessly to the router. The
My Smart TV will not connect wirelessly to the router. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
62 satisfied customers
My 47 in. LG smart tv will turn on but there is no sound or
My 47 in . LG smart tv will turn on but there is no sound or picture. Before it 'died' yesterday morning I had been having heavy static issues that would go away after 15-20 min but all else was worki… read more
Aric
Aric
Technician
45,757 satisfied customers
Have a new Samsung smartly and. Smart tv and the HDMI cable
smart tv and the HDMI cable is connected but no signal … read more
Aric
Aric
Technician
45,757 satisfied customers
My 55 in Smart TV will not connect to internet, could it be
My 55 in Smart TV will not connect to internet, could it be a bad wifi chip ? … read more
Shahid
Shahid
Owner of Repair Shop
High School or GED
3,497 satisfied customers
Samsung smart tv wont send audio via HDMI. Anynet+ enabled.
Samsung smart tv wont send audio via HDMI. Anynet+ enabled … read more
Louie
Louie
Technician
2,950 satisfied customers
I just bought a Samsung smart tv and the picture is unclear,
I just bought a Samsung smart tv and the picture is unclear, kind of fuzzy looking … read more
Aric
Aric
Technician
45,757 satisfied customers
Bought a new LG smart tv and have hooked up the HDMI cable
Bought a new LG smart tv and have hooked up the HDMI cable from the direct tv receiver to the HDMI In port the tv will not connect with direct tv … read more
Harry
Harry
496 satisfied customers
Toshiba smart tv seems to be incompatible with Amazon
Toshiba smart tv seems to be incompatible with Amazon Movies … read more
Nathan
Nathan
Installer
27,353 satisfied customers
If I have a Smart TV with an HDMI outlet, do I still need
If I have a Smart TV with an HDMI outlet, do I still need and HD Antennae? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,275 satisfied customers
Samsung Smart TV not working, Netflix, Amazon, Spotify and
Samsung Smart TV not working, Netflix, Amazon, Spotify and Pandora … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
191 satisfied customers
Samsung smart tv. will not turn on. Samsung smart tv
working fine last night. I went to turn it on today and only had volume for a few seconds so I turned it off and now it won't turn back on. No picture. … read more
Aric
Aric
Technician
45,757 satisfied customers
Just got a new Samsung SMART TV don't have HDMI for this TV
just got a new Samsung SMART TV don't have HDMI for this TV however, I was told my receiver is bad.. My Radio, CD player and DVD player work just fine! The picture is black and goes in and out occasio… read more
Nathan
Nathan
Installer
27,353 satisfied customers
I just bought a brand new CRAIG Smart TV HDMI Adapter and
Hello, I just bought a brand new CRAIG Smart TV HDMI Adapter and just hooked it up fine but my wireless mouse does not wanna work and have no idea why can you help me? … read more
Nathan
Nathan
Installer
27,353 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x