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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 7118
Experience:  10 Years Audio Video Repair & Setup
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My TV just went blank last night. Screen says no signal & no

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My TV just went blank last night. Screen says no signal & no stations set up
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: Model PLED4664a Proscan
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I can get to menu but not activate anything
JA: How long has this been an issue? What happened right before this popped up?
Customer: Last night during a thunder storm
JA: Is there anything else the TV Technician should be aware of?
Customer: I don't think so

Hello, I see you were chatting with the site's automated response system. I am Mike, the real life technician assigned to help you. Sorry to hear you are having problems....

Who is your channel provider? comcast or directv or time warner or....

Customer: replied 3 months ago.
Bell satellite

What is on the tv screen right now?

Appears the site sent you an automatic pop up for phone call service.

A phone call is NOT needed to obtain a written answer. This offer was not sent by me, and I am not available by phone but another expert may be.

In the mean time we can continue our chat...

What is on the tv screen right now?

Customer: replied 3 months ago.
Let's continue online then

What is on the tv screen right now?

Customer: replied 3 months ago.
Blue screen with "no signal box floating
Customer: replied 3 months ago.
Are you still there?

Please try this:

-leave the tv on.

-locate the POWER cord for the Bell box and unplug it from the wall.

-wait 10 seconds then plug that power cord back in.

-watch the tv screen as the box boots up (press power on box if needed).

REPLY back and let me know.

Mike G. and 2 other TV Specialists are ready to help you
Customer: replied 3 months ago.
Already tried that last night - didn't work
Tried again still same screen
My guess is TV is not registering any stations so can't turn it to channel 3 to accept satellite

Appears another expert just agreed to call you on the phone. Please wait for them to call you. If you don't hear from them within one hour, feel free to reply back here and we can continue.