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Nathan, Installer
Category: TV
Satisfied Customers: 24919
Experience:  Custom home theater installer, authorized dealer top brands.
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I Dont have any signal. I did come up with a diagnostic code

Customer Question

I Dont have any signal . I did come up with a diagnostic code 98-044.
JA: What's the model number of your TV? How old is it?
Customer: THE TV Is new I purched it when I started service with you
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: I dont no
JA: How long has this been an issue? What happened right before this popped up?
Customer: Issue for about 2 days . my pc screen popped up with a selection to chose on page244 Syfy HD
JA: Is there anything else important you think the expert should know?
Customer: Not as far as I no
Submitted: 3 months ago.
Category: TV
Expert:  Nathan replied 3 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Expert:  Nathan replied 3 months ago.

That is a directv error, not anything wrong with your tv necessarily,

as an initial step, please unplug power to the satellite box for at least 5 minutes,

replug, give it another 5 minutes to start back up, and let me know if it works at that point.


Expert:  Nathan replied 2 months ago.

Hello, it appears your question is still open.

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