Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.
In order to help you, I need the following details:
1) The correct model number off of the back of the Vizio (the one you posted is off).
2) The specific manner the satellite box is connected to the TV in (example: using an HDMI cable, component cables, or simply a coaxial cable from box to TV).
3) What exactly do you see on your TV screen right now?