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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14657
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I have a 37" Westinghouse TV it does not turn on. Please

Customer Question

I have a 37" Westinghouse TV it does not turn on. Please help. Thank you in advance.
JA: What's the make and model of your tv, and has turning it on been a problem in the past?
Customer: Westinghouse model #EW37S5KW
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No it does not turn on.
JA: How long has this been an issue? What happened right before this popped up?
Customer: It happened over night. I had watched it the night before and it was fine.
JA: Is there anything else important you think the expert should know?
Customer: I have Comcast and it is working so I believe it is the TV.
Submitted: 2 months ago.
Category: TV
Expert:  Anthony_Infotech replied 2 months ago.

Hello
Welcome
I am sorry you are having trouble here,I am presently reviewing your question be with you very soon.

Anthony

Expert:  Anthony_Infotech replied 2 months ago.

Is there any power-light lit or blinking on the front of the set please?

Customer: replied 2 months ago.
No
Expert:  Anthony_Infotech replied 2 months ago.

Hello

In every case where their is no power light lit and you are sure their is power reaching the set you have bypassed any surge limiter you are using and gone right to the wall, also moved the set to another socket, the back of the set will need to come off (set unplugged from the wall)and some checks carried out using a meter (volt\amps\resistance)this is just to verify if the powerboard is bad, are you able to do that yourself?if so please let me know I will provide more details, the most likely suspect as it stands now is the powerboard itself.

Please let me know if you can do work or need more info

Regards

Anthony

Expert:  Anthony_Infotech replied 2 months ago.

If you are not comfortable doing that you will need a tech www.tvrepairpros.com will locate a tech in your area

Please could you rate the answer positively with the rating bar of stars at the top of the page, rating me positively enables me to receive payment from the site thank you, ***** ***** question is open for 30 days

Many Thanks

Anthony

Expert:  Anthony_Infotech replied 2 months ago.

If you do have any warranty with the set please use this

Expert:  Anthony_Infotech replied 2 months ago.

Do you need any more help with this please?

Anthony