Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.
Which remote control are you using here?
These things are not always simple or easy, it depends on the equipment involved.
What remote are you trying to program here? Is this for a cable or satellite remote? Which model? How many digits does your remote require (3,4, or 5)?
Okay so you are talking about a comcast remote apparently.
To be clear, this is a paid support service, it is not free help.
This is also not comcast.
Comcast would not provide any help with remote programming, they don't support other manufacturers products.
Sony also would not help with this.
Do you wish to continue?