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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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What causes error code 61, model wd 60638 and about 6 years

Customer Question

what causes error code 61
JA: What's the model number of your TV? How old is it?
Customer: model wd 60638 and about 6 years old.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: at this time only tested on HDMI-!
JA: How long has this been an issue? What happened right before this popped up?
Customer: approx 10 hours, wife noticed and complained when i returned from fixing brakes on her car
JA: Is there anything else the TV Technician should be aware of?
Customer: after power reset and power up sound works but no fans are running then error code appears and sound turns off
Submitted: 3 months ago.
Category: TV
Expert:  Nathan replied 3 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review and reply.

Expert:  Nathan replied 3 months ago.

Is this showing on the tv screen as actual numbers?
Or does the light on the front flash in this pattern?